Trouble 4457 miles away

As some of you may or may not know, I’m involved in EcwHost a very small web hosting company and disaster struck!

We have a server in the US in The Planet which until now were a very decent DC and when the chips were down, in became the biggest pain in the ass to fix. Needless to say myself and Nick were talking about a new server as our old one was getting a bit sluggish to find one morning our current one wouldn’t boot. Oh dear, submitting a ticket to them it was several days and phone call later before we got this resolved. Even then our server was still down, I had managed to convince them to boot Knoppix and turn on SSH so we could move our files.

Now compare this to SoftLayer who after talking to Amanda in sales had my server deployed and ready for my use in 3 or 4 hours and even threw in a free CPU upgrade! (Everyone should do automated image building for servers, its so much faster) and then cPanel fun started.

Doing account transfers manually using cPanel is no easy task at all. For the last few days, I’ve been going to bed at 3 or 4am working on stuff and getting up at 8am to go to school and then come back and do some more work. But this morning I was able to get up at 11am and it was wonderful considering I got most of the issues sorted the night before. Of course there is a few small things to resolve first but otherwise life is good.

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